Last Updated: August 14, 2026

At Jivi.pro, provided by HHS LLC, we are committed to ensuring your privacy is protected. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your personal data. 

It is designed to comply with the General Data Protection Regulation (GDPR), the Law of the Republic of Armenia on Protection of Personal Data, and other applicable data protection laws, including those of the United Arab Emirates, the Kingdom of Saudi Arabia, the Sultanate of Oman, the State of Qatar, and the Kingdom of Bahrain.

In Essence

• We do not sell your personal data to third parties.
• We only collect personal data necessary to provide our services.
• We process your personal data lawfully, fairly, and transparently.
• You have control over your personal data, including the right to request access, correction, deletion, restriction of processing, or withdrawal of consent in accordance with applicable laws.

Information We Collect

Voluntary Data. If you request a callback or a demo, we collect your name, your phone number, and your business email address.

Automatic Data. We use cookies and similar technologies to collect standard technical information, including your IP address, browser type, and pages you visit on our website. This information helps us improve your user experience. Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. You can manage your cookie preferences through your browser settings or, where available, our cookie consent tool. 

How We Use Your Data

We use your personal data only for the following purposes:

• To personalize your experience and respond to your individual needs.
• To provide support and consulting services regarding the Jivi platform.
• To process and respond to your requests for a callback or demonstration.
• To identify, prevent, and protect against unlawful, fraudulent, or unauthorized activity.
• To comply with applicable legal obligations.

We process your personal data only where a valid legal basis exists under applicable data protection laws. Depending on the purpose of processing, we rely on one or more of the following legal bases: 

• Consent — where required by applicable law, including for certain cookies or other processing activities requiring your prior consent.
• Provision of requested services — where processing is necessary to respond to your request for a callback, demonstration, or other services you have requested.
• Legitimate interests — where processing is necessary to improve our services, ensure the security of our website, prevent fraud, or protect our legal rights, provided that such interests are not overridden by your rights and freedoms.
• Legal obligations — where processing is necessary to comply with applicable laws or regulatory requirements.

Sharing of Personal Data

We do not sell or rent your personal data. We may disclose personal data only:

• If required by applicable law.
• If necessary to protect our legal rights.
• If necessary to provide our services through carefully selected service providers acting on our behalf, such as hosting providers, cloud infrastructure providers, IT support providers, analytics service providers, and professional advisers, all of whom are subject to appropriate confidentiality and security obligations. 

International Data Transfers

When personal data is transferred outside the country where it was collected, we implement appropriate safeguards required by applicable law to ensure that your personal data remains protected. Such safeguards may include contractual, technical, and organizational measures designed to protect personal data in accordance with applicable law. 

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations. Once personal data is no longer required, it will be securely deleted or anonymized.

Data Security

We implement technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Withdraw your consent if processing is based on consent.
• Request restriction of processing if permitted by law.
• Object to certain processing activities if permitted by law.
• Request a copy of your personal data if applicable.

Third-party links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal data.

Additional Rights by Jurisdiction

European Economic Area (GDPR)

If you are located in the European Economic Area, your personal data is processed in accordance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict the processing of, object to the processing of, and request the portability of your personal data, as well as the right to withdraw your consent if processing is based on consent.

Kingdom of Bahrain

If you are located in the Kingdom of Bahrain, your personal data is processed in accordance with the Personal Data Protection Law (Law No. 30 of 2018). You may exercise your rights to access, correct, update, or request deletion of your personal data, subject to applicable legal requirements.

Kingdom of Saudi Arabia

If you are located in the Kingdom of Saudi Arabia, your personal data is processed in accordance with the Personal Data Protection Law (PDPL). We process personal data only for legitimate and specified purposes and retain it only for as long as necessary to fulfill those purposes or comply with legal obligations.

Kuwait

Kuwait does not currently have a comprehensive personal data protection law applicable to all organizations. Nevertheless, Jivi is committed to processing personal data in accordance with internationally recognized privacy principles and any applicable legal requirements.

State of Qatar

If you are located in the State of Qatar, your personal data is processed in accordance with Law No. 13 of 2016 Concerning Personal Data Privacy Protection. We collect and process personal data only for lawful and specified purposes and provide the rights available under applicable law.

Sultanate of Oman

If you are located in the Sultanate of Oman, your personal data is processed in accordance with the Personal Data Protection Law (Royal Decree No. 6/2022). Where required by law, we obtain your consent before processing your personal data. In other cases, we rely on another lawful basis permitted under the law.

United Arab Emirates

If you are located in the United Arab Emirates, your personal data is processed in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Where required by law, we obtain your consent before processing your personal data. In other cases, we rely on another lawful basis permitted under the law. 

Nothing in this Privacy Policy limits any rights granted to you under applicable data protection laws. Where local law provides additional rights or imposes additional obligations, those provisions shall apply to the extent required by law.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in laws, our services, or our data processing practices. The updated version will be published on this page and will become effective upon publication.

Complaint to Supervisory Authority

If you believe that your personal data has been processed in violation of applicable law, you have the right to lodge a complaint with the competent supervisory authority in your jurisdiction. 

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

• 44/53 Hrachya Kochar St, Arabkir 0014, Yerevan, Armenia
• Email: info@jivi.pro