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One Platform for Hospitality & Healthcare

Automate Service. Increase Occupancy, Average Check & Guest Loyalty.

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Medical Centers

A single system that guides patients from check-in to discharge, featuring electronic medical records, auto-scheduling, compatibility checks, room allocation, and analytics for data-driven management.

Hotels

A Property Management System that covers hotel operations from check-in to check-out, including housekeeping, guest loyalty, dynamic rates, and real-time dashboards that put core KPIs — OCC, ADR, RevPAR, service efficiency, etc. — at your fingertips.

Health Resorts & MediSPA

A unified ecosystem that bridges clinical precision with 5* hospitality. Coordinate treatments, monitor inventory, optimize staff schedules, and manage every aspect of the guest experience — from online booking to loyalty programs and post-stay feedback.

Rehabilitation Centers

Care coordination software that synchronizes multidisciplinary teams within niche facilities. It aligns therapy tracking with clinical workflows and visualizes recovery via an adjustable FIM model.

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What do professionals think about Jivi?

Dildora Ablyamitova

Chief medical officer of «TIBET MOUNTS FLORA»

Check-in takes no more than 10 minutes. Automation not only improves service quality and client satisfaction, but also doubles treatment rooms’ capacity.

Jivi in 90 seconds

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Countries

200+

Resorts

5000+

Active users

Terms & Prices

Automation & Operations

Electronic Medical Records

All patient history is stored in one place, with easy access for repeat visits. Doctors tick relevant options instead of typing, new entries are saved automatically.

Auto-Scheduling

The system creates a full treatment plan in just two clicks, taking into account procedure compatibility and staff workload.

Housekeeping & Maintenance

Jivi handles housekeeping and repairs. Employees receive tasks in the app, and supervisors track quality.

Mobile App

Jivi offers two mobile apps. Guests can access their treatment plans, schedules, documents, receive reminders, book extra services, and check loyalty points. Staff receive tasks, mark them as complete, and supervisors track everything in real time.

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Revenue & Management

Dynamic Pricing

Prices adjust automatically based on demand. The system analyzes data to find the optimal rates.

Loyalty Program

Jivi monitors every visit and purchase, calculates points, and assigns tiers according to your rules. Guests receive personalized offers. Your staff can focus on delivering great service — while the system handles retention.

300+ Reports & Dashboards

All key metrics in one place: occupancy, revenue, staff efficiency, and customer satisfaction. Real-time dashboards give instant visibility into performance for faster, data-driven decisions.

Fraud Prevention

No way to operate off-the-books: Jivi automatically schedules all procedures and verifies patients by card before each treatment, making every service fully traceable. The night audit then flags no-shows, unpaid bookings, and unfinished tasks, keeping your entire business transparent.

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What about the price?

FIND OUT See the customer journey map after automation

Articles

Loyalty Programs and Guest Management

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Dynamic Pricing for Medical Packages: What It Is and How It Works

Find out what dynamic pricing really means for medical packages.

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FAQ

What is the budget for automation?

The implementation cost of our IT product in a health facility depends on several factors: number of beds, doctors’ workstations and middle medical specialists, as well as chosen additional functions and modules. To get a specific figure, we need to know more about your facility. Call us via Skype, fill out the short form on this page, or leave a request in any website section.

How to implement Jivi at the facility?

By our implementation team. They will collect detailed facility and internal processes data, remotely deploy the system with required configuration, then come to the facility and fine-tunes every workstation. You can read more about each stage and duration here.

How quickly will staff master the IT system?

The advantage of our implementation approach is that we train staff how to use the program face-to-face. It normally takes 1-3 sessions of up to 1.5 hours. The easiest way to master the system is for middle medical staff working with tablets or smartphones. The longest training is for the system administrator, who will manage local settings. We will leave a detailed manual and video tutorials for your future employees. You can also contact our technical support team to get further consultation on system functions.

What is the payback period for the program for health resorts?

It is important to understand that automation is only a tool to improve the resort’s commercial condition. The average system payback period is 6 to 12 months, but to achieve these results it is important to really use all the features included in the Jivi software. Our software includes an impressive set of tools: 300 reports for managing the resort, mobile application, staff workstations with protection against fraud, and other means of profit increase. You need to fill and maintain the mobile app, respond to reports data. Automation will discover previously unnoticed problems and help to develop non-obvious areas’ success. It will become a great assistant to the manager, but won’t replace him.

How will the system fit into the health resort’s existing IT infrastructure?

Jivi has more than 80 integrations with external programs and devices. The system easily exchanges data with popular systems operating in health resorts. The list is constantly being updated with new programs, you can see all of them here.

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