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One Platform for Hospitality & Healthcare

Automate Service. Increase Occupancy, Average Check & Guest Loyalty.

What do professionals think about Jivi?

Dildora Ablyamitova

Chief medical officer of «TIBET MOUNTS FLORA»

Check-in takes no more than 10 minutes. Automation not only improves service quality and client satisfaction, but also doubles treatment rooms’ capacity.

Jivi in 90 seconds

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Countries

200+

Resorts

5000+

Active users

Terms & Prices

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What is going on?

Track key indicators of accomodation/medical/SPA units through dashboards in your phone, tablet, PC.

Your Clients

Get a detailed portrait of your most profitable guests and direct your advertising budget to them

Ways to profit increase

Highlight the most profitable customer groups and resort’s growth areas.

Hypothesis testing

Evaluate the potential of new approaches to customers and service technologies in real time.

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Automate

Automation & Operations

Electronic medical records. All patient history is stored in one place, with easy access for repeat visits. Doctors tick relevant options instead of typing, and new entries are saved automatically.

Auto-Scheduling

The system creates a full treatment plan in just two clicks, taking into account procedure compatibility and staff workload.

Housekeeping & Maintenance

Jivi handles housekeeping and repairs. Employees receive tasks in the app, and supervisors track quality.

Night Audit

The system detects no-shows, unpaid bookings, unfinished repair and other issues.

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Perform

Room Defragmentation

Sell rooms by category instead of specific units. This eliminates gaps and increases turnover by 5–12%.

Dynamic Pricing

Prices adjust automatically based on demand. The system analyzes data to find the optimal rates.

Guest Experience

Mobile app shows treatment plans and results, and allows guests to buy extra services. Built-in loyalty program rewards them with points and valuable gifts.

300+ Reports & Dashboards

All key metrics are available in one place: occupancy, revenue, staff efficiency, and customer satisfaction.

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What about the price?

FIND OUT See the customer journey map after automation

Articles

Maintenance: Optimizing Health Resort Resources

Learn how automation prevents small maintenance issues from turning into lost revenue and bad reviews.

Read

Housekeeping: Optimizing Health Resort Resources

Automated housekeeping at health resorts: task tracking, quality control, and performance-based pay.

Read

FAQ

What is the budget for automation?

The implementation cost of our IT product in a health facility depends on several factors: number of beds, doctors’ workstations and middle medical specialists, as well as chosen additional functions and modules. To get a specific figure, we need to know more about your facility. Call us via Skype, fill out the short form on this page, or leave a request in any website section.

How to implement Jivi at the facility?

By our implementation team. They will collect detailed facility and internal processes data, remotely deploy the system with required configuration, then come to the facility and fine-tunes every workstation. You can read more about each stage and duration here.

How quickly will staff master the IT system?

The advantage of our implementation approach is that we train staff how to use the program face-to-face. It normally takes 1-3 sessions of up to 1.5 hours. The easiest way to master the system is for middle medical staff working with tablets or smartphones. The longest training is for the system administrator, who will manage local settings. We will leave a detailed manual and video tutorials for your future employees. You can also contact our technical support team to get further consultation on system functions.

What is the payback period for the program for health resorts?

It is important to understand that automation is only a tool to improve the resort’s commercial condition. The average system payback period is 6 to 12 months, but to achieve these results it is important to really use all the features included in the Jivi software. Our software includes an impressive set of tools: 300 reports for managing the resort, mobile application, staff workstations with protection against fraud, and other means of profit increase. You need to fill and maintain the mobile app, respond to reports data. Automation will discover previously unnoticed problems and help to develop non-obvious areas’ success. It will become a great assistant to the manager, but won’t replace him.

How will the system fit into the health resort’s existing IT infrastructure?

Jivi has more than 80 integrations with external programs and devices. The system easily exchanges data with popular systems operating in health resorts. The list is constantly being updated with new programs, you can see all of them here.

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