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Additional procedures automatic recommendation
Many resorts miss out on selling additional services simply because doctors forget to recommend them. Medical information system (MIS) can significantly improve this situation by providing automatic treatment recommendations based on diagnoses. With Jivi, once a specialist makes a diagnosis, the system generates a tailored list of suitable procedures. The doctor only has to voice them and explain each treatment’s benefits in an easy-to-understand way.
Medical staff motivation
Doctors may hesitate to upsell additional services if they don’t see personal benefits.
Foster a culture of motivation by incorporating additional services into doctors’ KPIs. Track sales of extra services and the average check per patient, creating accountability and encouraging proactive recommendations.
With Jivi, you can:
- Monitor achievements: System tracks each specialist’s performance, highlighting those who excel at promoting additional services.
- Calculate bonuses: Jivi summarizes revenue from sold procedures and determines bonuses based on your motivational framework.
Want to know how much it costs to automate your health facility? Answer five quick questions, and as a bonus, you’ll receive our checklist «Boosting occupancy during the low season».
Credit and deposit payment system
Make it easy for customers to purchase additional services. When guests have to run to the cashier before each treatment, it can be a major deterrent. The simpler purchasing process, the more patients will take advantage of your treatment offerings.
To boost additional services sales, introduce a credit-deposit payment system:
- Credit payments: Allow clients to enjoy treatments «on credit», paying at checkout. This approach makes it convenient for guests to enjoy services without immediate financial commitment.
- Deposit payments: Offer clients to make an advance deposit, which can be debited from their account during stay. This simplifies transactions and encourages guests to explore more services without the hassle of upfront payments.
Mobile application for guests
Mobile app for guests is a powerful sales tool. During their free time, customers can explore your range of services through captivating photos, videos, and catchy descriptions. In the Jivi app, guests can effortlessly select treatment times and book appointments with just a few taps. System automatically integrates their selections into the schedule, considering existing appointments and specialist availability.
While efficient service sales management is a key feature of our app, it still offers much more. Here you can explore additional features which Jivi offers to enhance guest experience.