Mobile app for health resort
Real-time client feedback
After each treatment, guests can easily rate their experience and leave comments directly in the app. This instant feedback helps you monitor customer satisfaction and continuously improve service quality. Plus, linking patient feedback to staff performance can motivate your team to excel.
The app also plays a crucial role in enhancing your resort’s online reputation. Catch any negative experiences before they hit review sites — if a guest isn’t satisfied with their massage, you’ll know right away. The sooner you address their concerns, the better chance you have to turn their experience around.
All treatment data display
Guests can access their treatment schedules, appointment details, and examination results — all in one convenient place. Save on paper, not on the customer experience. With Jivi mobile app, patients can:
- Quickly find important documents.
- Keep essential notes secure.
- Access all treatment data directly from their smartphones instead of sifting through bulky folders.
Bonus for families: manage the entire family’s schedule from one device by adding multiple profiles.
Jivi offers not just a mobile app for guests but a comprehensive suite of tools for efficient resort management. From electronic scheduling and medical records to booking and room management systems, leverage our full range of features to provide personalized service, increase average checks, and enhance overall performance.
Curious about other Jivi features? Answer five quick questions to learn more about them.
Helpful reminders and notifications
With busy treatment programs, it’s easy for guests to lose track of their schedules. To ensure a stress-free experience, our app includes push notifications. You can set reminders for how many minutes in advance guests should be alerted about upcoming procedures.
These reminders aren’t just beneficial for guests — they help streamline resort operations too. Regular notifications improve discipline among staff, reducing client lateness and no-shows. If a doctor cancels or prescribes a new procedure, updates are immediately displayed in the app — no more wasted time or errors.
Personal resort guide
Navigating a new resort can be daunting for guests. Our mobile app serves as a personal guide, providing:
- Directions to treatment locations
- Preparation tips with text instructions, helpful images, and video links
- Medication guidance
Engaging sales tool
The mobile app immerses guests in your service offerings far better than a static price list. Showcase attractive photos, detailed descriptions, and clear pricing. Guests can self-register for treatments at their convenience while considering their schedules and preferred specialists.
Want to fill idle treatment rooms quickly? Identify your target clients and send them push notifications with exclusive offers — faster than phone calls and more effective than traditional ads.
Seamless payment option
No more running to the front desk! Guests can view charges for all services directly in the app under the «Payment» tab and pay seamlessly from their smartphones.
Streamlined procedure control
Each guest receives an individual barcode within the app that medical staff can scan to access detailed information about their procedure — service type, treatment zones, doctor’s recommendations, and more. After completing the procedure, healthcare providers simply scan the barcode with a tablet and press «Issue». This automatically logs the service in the system and writes off standard consumables amount.
