Jivi -

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+1 (800) 469-92-69

Comprehensive automation of resorts, rehabilitation centers and Medical SPA

Key priority: significant growth in revenue, infrastructure usage and average bill.
How it works?

What professionals think about Jivi?

Dildora Ablyamitova

Chief medical officer of «TIBET MOUNTS FLORA»

Check-in takes no more than 10 minutes. Automation not only improves service quality and client satisfaction, but also doubles treatment rooms’ capacity.

Jivi in 90 seconds

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Countries

178

Resorts

5000+

Active users

Terms & Prices

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What is going on?

Track key indicators of accomodation/medical/SPA units through dashboards in your phone, tablet, PC.

Your Clients

Get a detailed portrait of your most profitable guests and direct your advertising budget to them

Ways to profit increase

Highlight the most profitable customer groups and resort’s growth areas.

Hypothesis testing

Evaluate the potential of new approaches to customers and service technologies in real time.

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Automate

Medical reception

Time-saving technologies! >90% of doctor’s time devoted to patient, not to papers and files filling.

Automatic dispatching

Only three mouse clicks to create patient schedule with unlimited rules set (e.g. compatibility check, age, category, distance).

Procedures issue

Via tablet: identification by barcode or RFID guest card and non-appearance record, all data about the procedure from doctor — exposure points, medications, temperature, amperage, etc.

Consumables accounting

Automatic consumables (disposable sheets/gloves/hats, therapeutic mud, medicines, etc.) write-off according to checklist after procedure is marked as completed

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Perform

Customer satisfaction score

Did your guest enjoy the massage? Find out immediately after the procedure and link the assessment to the employee’s bonus.

Motivation system

Let your employees’ income depend on how well they do their job.

Loyalty

Built-in loyalty program automatically divides guests by the level of generated revenue and provides different terms for the accumulation and write-off of bonus points

Deep integration

The system engages with any auxiliary systems (marketing, sales, online-booking, restaurant, laboratories, etc.)

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What about the price?

FIND OUT See the customer journey map after automation

Articles

How to create a health resort with never-ending high season

#CASES

Interview with the chief medical officer of TIBET MOUNTS FLORA

Read

5 sales problems faced by health resorts

#SALES

Jivi’s insights: unlocking success in wellness industry sales

Read

FAQ

What is the budget for automation?

The implementation cost of our IT product in a health facility depends on several factors: number of beds, doctors’ workstations and middle medical specialists, as well as chosen additional functions and modules. To get a specific figure, we need to know more about your facility. Call us via Skype, fill out the short form on this page, or leave a request in any website section.

How to implement Jivi at the facility?

By our implementation team. They will collect detailed facility and internal processes data, remotely deploy the system with required configuration, then come to the facility and fine-tunes every workstation. You can read more about each stage and duration here.

How quickly will staff master the IT system?

The advantage of our implementation approach is that we train staff how to use the program face-to-face. It normally takes 1-3 sessions of up to 1.5 hours. The easiest way to master the system is for middle medical staff working with tablets or smartphones. The longest training is for the system administrator, who will manage local settings. We will leave a detailed manual and video tutorials for your future employees. You can also contact our technical support team to get further consultation on system functions.

What is the payback period for the program for health resorts?

It is important to understand that automation is only a tool to improve the resort’s commercial condition. The average system payback period is 6 to 12 months, but to achieve these results it is important to really use all the features included in the Jivi software. Our software includes an impressive set of tools: 300 reports for managing the resort, mobile application, staff workstations with protection against fraud, and other means of profit increase. You need to fill and maintain the mobile app, respond to reports data. Automation will discover previously unnoticed problems and help to develop non-obvious areas’ success. It will become a great assistant to the manager, but won’t replace him.

How will the system fit into the health resort’s existing IT infrastructure?

Jivi has more than 80 integrations with external programs and devices. The system easily exchanges data with popular systems operating in health resorts. The list is constantly being updated with new programs, you can see all of them here.

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